Shipping policy

Shipping Policy

Effective Date: April 14, 2026

Processing Time
Orders are processed within **1-2 business days** (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Rates and Delivery Times

Shipping Method	Cost	Estimated Delivery
Standard (USPS/UPS)	$4.99	3-5 business days
Free shipping	Orders $60+	3-5 business days

All delivery estimates are calculated from the ship date, not the order date.

Subscription Orders
Subscription orders ship automatically every **30 days**. You will receive a shipping confirmation email with tracking for each shipment. You can update your shipping address at any time through your account portal or by emailing hello@getdaye.com before your next billing date.

Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your package through the carrier's website or by logging into your account at getdaye.com.

Shipping Destinations
We currently ship to **all 50 US states**. We do not currently ship internationally. International shipping is planned for a future date.

Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, we will contact you to arrange reshipment. Additional shipping charges may apply. Please double-check your shipping address at checkout.

Lost or Damaged Packages
If your package is lost or arrives damaged, contact us at hello@getdaye.com within **7 days** of the expected delivery date. We will work with the carrier to resolve the issue and reship your order at no additional cost.

P.O. Boxes
We can ship to **P.O. Boxes** via USPS. UPS shipments cannot be delivered to P.O. Boxes.